Return/Exchange Policy

At iForest, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return or exchange your items under the following conditions:

Returns & Exchanges Policy

Please return goods with a copy of the invoice and mention the reason for returning the items.

The customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.

Delivery charges will not be refunded.

In case the item(s) is not as per the order placed, all delivery charges will be borne by iforest.pk in return or exchange case.

All returns should be sent to “Hassan Saeed Zaidi, House 139, St. 2, Upper Mall Scheme, Lahore”.

For further queries about exchanges and returns, please contact us at:

Email: hassan987@gmail.com
Call Us: +92 333 4611153

Steps to Return or Exchange Your Items

Step 1 – Submit Your Reason
If you wish to return or exchange any portion of your online order, please send the reason for return on our Facebook page, WhatsApp number, or helpline. You will be required to resend the item(s) back to us with reference to the order number received.

Step 2 – Repack Merchandise
Please make sure that the item(s) you wish to return, along with the invoice, are included with your return shipment.

Step 3 – Ship To
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.